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 | Kering

Created in 2004 by Dennis Chan, Qeelin is a fine jewelry brand which takes inspiration and emotional resonance from Chinese symbolism.

History

The vision of Dennis Chan towards Qeelin: to bring the best of contemporary Chinese design to the world.

Dennis Chan

Discover Qeelin job offers

<p>Are you passionate about Luxury? Join our team today!<br />
Click below to discover all our job opportunities at Qeelin.&nbsp;</p>

<p><b><i>How you will contribute</i></b></p><p></p><ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

Job Family Group Description - Sales / Omni-Channel:
Combines all positions within the different sales channels: retail, wholesale and e-commerce. Also includes all activities to support store management.

Job Family Description -Retail Selling:
Represents the brand to clients. Guides them at every stage of the buying journey. Provides support on styles, product characteristics and trends.

Sub-Job Family Description - Sales Assistant:
Advises our customers during the buying journey. Presents the collection using brand standards. As the visible face of the brand follows company values. Contributes to reaching set sales targets and enhances customer satisfaction.

<h3><b>About us</b><br />Qeelin fine jewellery - a playful fusion of Chinese symbolism and modernity.  Since Qeelin’s founding in 2004, every piece of jewellery has carried rich cultural connotation, reinterpreting traditional symbols with stylish designs intended for daily wear, infusing new life and contemporary meaning to Chinese heritage.</h3><h3>Named after the Qilin, an auspicious Chinese mythical animal and icon of love, Qeelin fuses unbridled creativity with excellence in craftsmanship. It brings a touch of playfulness and surprise into the world of fine jewellery. The brand’s iconic Wulu collection revisits the legendary Chinese gourd, an auspicious emblem in Chinese tradition.</h3><h3>Qeelin is part of the global Luxury group Kering.<br /> </h3><h3>To cope with business growth, we are currently looking for high calibre with creative mind-set to join us.</h3><h3></h3><h3><b>HOW YOU WILL CONTRIBUTE </b></h3><ul><li><h3>Report directly to Regional Retail Manager, work closely with other boutique teams and other departments</h3></li><li><h3>Build and develop a new boutique team, include regular training and mentoring according to company principles</h3></li><li><h3>Lead and manage store opening</h3></li><li><h3>Initiate and execute strategic boutique team action plan in response to retail climate and sales target effectively</h3></li><li><h3>Manage daily shop operations and ensure that sales target are achieved</h3></li><li><h3>Create regular report and establish good communication with Head of Retail and office level teams</h3></li><li><h3>Conduct luxury clienteling and deliver boutique service excellence, include growing new and VIP database, manage customer follow-ups and issues</h3></li><li><h3>Maintain proper inventory mix and healthy stock levels</h3></li><li><h3>Implement assigned practice and guidelines to enforce brand values</h3></li></ul><h3></h3><h3><b>WHO YOU ARE</b></h3><ul><li><h3>Experience in leading and managing store openings</h3></li><li><h3>Minimum 10 years of relevant experience in luxury retail with at least 5 years in managerial role. Candidate with jewelry and watches experience would be an advantage</h3></li><li><h3>Strong analytical skills and excellent business acumen, actively react to retail environment with effective action plans</h3></li><li><h3>Proactive and result-oriented with good communication and interpersonal skills</h3></li><li><h3>Self-motivated and high integrity</h3></li><li><h3>Excellent leadership, problem-solving and people management skills</h3></li><li><h3>Good command of both spoken and written English and Chinese</h3></li><li><h3>Proficient in computer applications, i.e. Microsoft Office, POS systems &amp; etc.</h3></li></ul><h3></h3><h3><b>WHY WORK FOR US ?</b></h3><h3>Unique opportunity to be working in Hong Kong under the headquarter office, and to strategically be a fashion-forwarder with new ideas and initiatives to be implemented globally. Talent development is a managerial principle, promoting entrepreneurial spirit for highly empowered teams. We want to cultivate a “startup” mindset where business agility is key to our fast paced development, and where every employee can reach their full potential in a stimulating and fulfilling workplace environment.</h3>

<ul><li>Provide best service to customers and introduce the brand</li><li>Achieve sales target</li><li>Improve customers’ reorganization and satisfaction of brand</li><li>Daily check sales amount and stock and ensure its accurate</li><li>Follow company’s policy strictly</li><li>Ensure products’ safety and avoid be stolen and other loss</li><li>Finish the task aligned by line manager in time</li></ul>

<p><b>HOW YOU WILL CONTRIBUTE </b></p><ul><li>Conduct store opening</li><li>Maximize sales performance, achieve assigned boutique team target and KPIs</li><li>Deliver luxury clienteling and caring customer service, build customer relationship and loyalty</li><li>Handle customer enquiries and complaints, ensure issues are resolved to the satisfaction of customers and company</li><li>Support boutique operation and boutique administration, ensure all aspects at top quality</li><li>Follow company compliance, to conduct regular stock checks and assist the annual stock takes</li></ul>

ROLE

Directly reporting to the Boutique Manager, this person will strive to deliver good sales performance through exceptional standard of luxury excellence, develop new loyal customers and retain existing customers.

Qeelin

Qeelin

History

Dennis Chan

Discover Qeelin job offers

QEELIN_Sales Associate

QEELIN - Boutique Manager

QEELIN Sales Associate

QEELIN_Sales Associate